Today’s organisations are under pressure to cut the ICT infrastructure energy costs and also use of ICT infrastructure resources in efficient manners. On other hand organisations ICT infrastructures are expanding rapidly and demands agility in ICT infrastructure solutions, business requirements and in technology change. Virtualization is the most effective way to reduce the energy cost while enhancing efficient utilization of resources and agility. To fulfill these demands organisations are migrating from physical infrastructures to the virtual infrastructures. Where organisations are migrating to virtual infrastructures to deliver the services to business there is also need to consider the right virtual infrastructure fundamentals for efficient service delivery. If the virtual infrastructure is unreliable or experience poor performance such issues are not only causing the problems for virtual infrastructure but also can damage the organisation reputation. This research is based upon Information Technology Infrastructure Library (ITIL), to find the key goals of capacity management and align the capacity management within virtual infrastructure to ensure virtual infrastructure is utilize in the most efficient, predictable and cost effective manner. This research will also investigate the how to apply capacity management best practices to improve performance, reduce operating cost, analyse current capacity, predict future capacity and make sure service level agreements are met